KOLKATA: There's hope for all those parents who spend sleepless nights waiting for their daughters to return from a BPO night shift.
A new technology will keep them informed of their daughters' whereabouts. The software will track the car carrying the woman by linking her mobile phone with a central server. The parent's mobile phone can also be linked to the system, which will alert the office and the girl's home if the vehicle deviates from its route. The software -- to be launched by a leading telephone service provider -- should come as a huge relief to both. Firms and families haven't forgotten what happened to Jyotikumari Ramnad Chaudhuri, the 22-year-old Wipro call centre employee at the Hinjewadi infotech park in Pune. She was killed by her driver late at night on October 3, 2007. A top official of the service provider said, “We have already received a positive response from BPO units in Bangalore and Chennai. Now it's Kolkata's turn. We have installed the software in five BPO units in Bangalore. We're now having talks with the bigger BPO units in Kolkata.” The official further said, “Our company has tied up with VTS software which is providing a backup for this system of tracking down vehicles.” The system works in three ways -- it can generate SMSes on the mobile, caution a call centre or track a vehicle on a website. “If the BPO can provide us with a detailed traffic map, the system will work flawlessly. Once installed, the system works in such a way that if a car carrying women employees deviates or stops somewhere, an SMS is immediately generated. This is sent to the family members connected with the central server and also to the office.” The software can also find out the exact route taken by the car.
A new technology will keep them informed of their daughters' whereabouts. The software will track the car carrying the woman by linking her mobile phone with a central server. The parent's mobile phone can also be linked to the system, which will alert the office and the girl's home if the vehicle deviates from its route. The software -- to be launched by a leading telephone service provider -- should come as a huge relief to both. Firms and families haven't forgotten what happened to Jyotikumari Ramnad Chaudhuri, the 22-year-old Wipro call centre employee at the Hinjewadi infotech park in Pune. She was killed by her driver late at night on October 3, 2007. A top official of the service provider said, “We have already received a positive response from BPO units in Bangalore and Chennai. Now it's Kolkata's turn. We have installed the software in five BPO units in Bangalore. We're now having talks with the bigger BPO units in Kolkata.” The official further said, “Our company has tied up with VTS software which is providing a backup for this system of tracking down vehicles.” The system works in three ways -- it can generate SMSes on the mobile, caution a call centre or track a vehicle on a website. “If the BPO can provide us with a detailed traffic map, the system will work flawlessly. Once installed, the system works in such a way that if a car carrying women employees deviates or stops somewhere, an SMS is immediately generated. This is sent to the family members connected with the central server and also to the office.” The software can also find out the exact route taken by the car.
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